Shipping policy

Shipping Policy - The Qalb4Growth Foundation

Last updated: 23-02-26

PROCESSING TIME

All journals are printed on-demand through our partner Lulu Direct. This ensures premium quality and allows us to minimise waste.

Production time: 5-7 business days (may vary during peak periods)

You will receive a confirmation email with tracking information once your order ships.

SHIPPING METHODS & RATES
We offer standard shipping for all orders. Shipping costs are calculated at checkout based on your location and order size.

UK SHIPPING

Total delivery time: 1-2 weeks

This includes:
- Production: 5-7 business days
- Shipping: 1-2 business days (Express)

Free shipping on orders £25+ with code WELCOME25

INTERNATIONAL SHIPPING

We ship internationally to support our global community.

Total delivery time: 2-3 weeks

This includes:
- Production: 5-7 business days
- International shipping: 7-14 business days (varies by destination)

Delivery times may be longer during peak periods, holidays, or due to customs processing.

Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.

ORDER TRACKING
Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery progress.

LOST OR DAMAGED SHIPMENTS
If your order is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue, either through a replacement or refund.

CHARITABLE IMPACT
Remember, 10% of net profits from your purchase support global relief efforts. Your patience with shipping helps us maintain this commitment while keeping costs accessible.

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Shipping policy